About Requested Documents

Modified on Tue, Jul 30 at 10:48 AM

1. I cannot save my input.

Please check the following


- Are all required fields filled in?

Fields marked with "*" are required. Please be sure to fill in all fields. 


- Do you meet the requirements for each item?

Each item may have its own entry conditions, such as character limits and formatting. Please enter the information according to what is displayed on the screen.

If everything is entered correctly and no errors are indicated on the screen, but the form cannot be saved, please contact us. 


2. What happens if I reject a request?

The received request will be canceled. An email will be sent to the requester who made the request, notifying them of the rejection.

Once the request has been rejected, the operation cannot be reversed. 


3. I accidentally rejected it.

Once you have rejected the request, the operation cannot be reversed. You must contact the requester and submit the request again. 


4. The Submit button does not appear

The Submit button will appear when all required documents have been entered. Please check if there are any documents that have not been entered yet. 


5. I submitted the application but want to change the contents.

The contents of the application cannot be changed after it has been submitted.

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